Technical Services Manager Job (Oil Industry)
Jakarta, Indonesia
Monroe Consulting Group is recruiting
on behalf of an oil company founded in the United States in the 1960s.
Our client is expanding its workforce in Indonesia to support growing
local industry prospects and market demands. Our respected client is
seeking a technical services management professional for the job of
Technical Services Manager, to be based in Jakarta, Indonesia. The
winning candidate, who will be reporting to the CEO will be involved in
inspection testing, quality assurance (QA) and technical services. The
successful applicant will also have broad oversight for customer
management, product formulations and quality systems, technical service
and OEM sales.
Key job responsibilities include:
Keep quality check on plant by visiting the plant regularly and testing samples taken at regular intervals
Reduce quality related problems
Keep track of the batch number tested at the plant during the plant visit
Advice and help distributors to select the proper lubricants for their application and ensure proper
utilization of the products
Make product presentations to the prospective customers
Handle all customer complaints within a specified time and give proper feed back to customer and report
to the CEO
Ensure all formulations are up to date as per the company’s Global product portfolio and Global
formulations
Improve and update present quality systems as and when required
Review
company’s product portfolio and suggest introduction of new products
based on market
feedback from customers and sales team
Liaise with MIGAS as and when required
Prepare training modules and provide technical training to the sales and marketing staff
Organize seminars/trainings for industrial customers
Give
feedback to marketing department about new products, applications and
market segmentation.
Prepare application reports as and when required
Make competitor product mapping and bench marking
Develop CVP’s and USP’s for the company’s products
Help in preparing product catalogs
Provide information on lubricant market trends
Assist plant in choosing base oils and additives to control costs
Assist in sales to OEM wherever Gulf has OEM approvals
Develop new OEM’s as per company’s plan
Job Requirements
Bachelor’s degree in petrochemical, chemical or mechanical engineering
At
least 10-15 years’ experience working in the technical services
department of a lubricant company
with at least 2-5 years in a
managerial or supervisory position
Good knowledge of lubricating products and their applications in the automotive and industrial fields
Should be willing to travel extensively
Fluent English
Signature
All
applications will be treated in the strictest of confidence. If you are
a suitable match for this position please send your application to
12-Mar-14
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