Sales Support Representative - Flowserve Corporation (Jakarta Timur)

Flowserve is the world's premier provider of industrial flow management services. The Company produces engineered pumps, precision mechanical seals, automated and manual quarter-turn valves, control valves and valve actuators and provides a range of related flow management services, primarily for the process industries.

Put your career in Motion with Flowserve.

Flowserve is Experience in Motion - dynamic, global, diverse. We are enthusiastic about the future, and we encourage you to explore a career with us. Flowserve is an Equal Opportunity Employer

Sales Support Representative

Job Description

Process inquiries for quotation

• Coordinate with Application Engineers (AE), Sales for detail drawings
• Verifying price in sales point, vendor and pricing request
• Check availability of stock in Singapore QRC, lead time from vendor, current loads in Quick Response Centers (QRC) and coordinate with Purchasing
• Submit SAP reports to Management
• Prepare quotations.

Processing Orders

• Coordinate with AE / Sales for proposal drawings for Conversion Jobs and Repair Jobs.
• Verifying the price based on our quotations
• Prepare orders to Singapore QRC, vendors and QRC Manufacturing sites
• Enter orders into Tally system
• Coordinate with front office to send Order Acknowledgments to customer
• Follow up with Singapore QRC, vendors about the status

Shipments

• Coordinate with Singapore QRC for status of every single order
• Coordinate with administration department to monitor our shipment progress at our forwarders
• Arrange scheduled shipments to customer with accounting, store department and QRC.

Bidding / Tender / Price Agreements

• Coordinate with AE / Sales for detail drawings
• Coordinate with administration to complete the document
• Checking price based on sales point
• Prepare SAP reports to management
• Prepare documents for bidding submission

Distributor Agreement / Sales Representative

• Coordinate with Legal team in Singapore for format agreements
• Coordinate with Agent / Distributor / Sales Representative
• Follow up and collect agreements with our agent to us and return back to Singapore to get approval

Handling Complaints

• Handling complaints from customers for any issues
• Handling complaints from storeman for NCR issues

Reporting

• Input bookings for every order
• Prepare weekly reports for Booking, Sales Invoice and other flash reports
• Prepare monthly reports such as FMS, backlogs
• Gross Margin Report

Job Requirements

• Minimum of a Diploma 3, preferably in a Technical/Engineering discipline.
• 1 year of relevant experience with the ability to read mechanical drawings.
• Proficient in English both in written and spoken form.
• Computer literate with knowledge of Microsoft Word, Excel and Powerpoint.

Please apply online at http://www.flowserve.com/Careers/Job-Search using Auto Req ID 25677. Please contact Lianna Tian, Recruiter at litian@flowserve.com with any questions.